ANNOUNCEMENT 12 Jul 2011In July 2011, the government of the United States of America announced a change in the local input requirements for the participation in certain public purchases.
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The Communications Workers of America (CWA) announced a campaign this election season to press House and Senate candidates to support the 'United States Call Center Worker and Consumer Protection Act' (H.R.3596/S.3402). The bill, sponsored in the House by Representative Tim Bishop (D-NY) and 138 cosponsors and in the upper chamber by senators Robert Casey (D-PA) and Sherrod Brown (D-OH), was introduced to Congress on 12 July 2011.
It would bar companies that locate their call centers outside of the United States from receiving Federal grants. The bill would also require such companies to disclose the physical location of their offshore call centers at the beginning of each call. The legislation would also give callers the right to be transferred to a U.S. call center, if requested. CWA plans to promote politicians who declare their support for the bill and attack those who oppose it. The union will use robo-calls, radio ads, and social media tools to target approximately 50 House races, and at least two open Senate seats in which CWA will support the Democratic candidates in New Mexico and Wisconsin.